{"id":95259,"date":"2026-07-13T01:27:27","date_gmt":"2026-07-13T01:27:27","guid":{"rendered":"https:\/\/christianpure.com\/support\/"},"modified":"2026-09-21T10:34:12","modified_gmt":"2026-09-21T10:34:12","slug":"support","status":"publish","type":"page","link":"https:\/\/christianpure.com\/es\/support\/","title":{"rendered":"Soporte"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Puede gestionar la mayor\u00eda de las tareas de su suscripci\u00f3n usted mismo en <a href=\"https:\/\/christianpure.com\/es\/my-account-2\/\">My account<\/a>. Si su pregunta no se responde aqu\u00ed, env\u00edenos un mensaje a trav\u00e9s de nuestro <a href=\"https:\/\/christianpure.com\/es\/contact\/\">formulario de contacto<\/a> desde la direcci\u00f3n de correo electr\u00f3nico de su cuenta.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Iniciar sesi\u00f3n<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Inicie sesi\u00f3n en nuestra <a href=\"https:\/\/christianpure.com\/es\/login\/\">p\u00e1gina de inicio de sesi\u00f3n<\/a> con la direcci\u00f3n de correo electr\u00f3nico que utiliz\u00f3 al registrarse. Cuando se hace miembro, le enviamos un enlace por correo electr\u00f3nico para crear su contrase\u00f1a. Si no encuentra ese correo, revise su carpeta de spam o seleccione <a href=\"https:\/\/christianpure.com\/es\/login\/?action=lostpassword\/\">\u201c\u00bfPerdi\u00f3 su contrase\u00f1a?\u201d<\/a> en la p\u00e1gina de inicio de sesi\u00f3n para obtener un nuevo enlace.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Los miembros que han iniciado sesi\u00f3n no ven anuncios. Si ve anuncios, compruebe que ha iniciado sesi\u00f3n en ese navegador o dispositivo.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Gestionar su suscripci\u00f3n<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mi cuenta muestra el estado de su suscripci\u00f3n, la fecha hasta la que tiene acceso, su historial de pagos y su c\u00f3digo de descuento para miembros. Seleccione Gestionar suscripci\u00f3n para abrir la p\u00e1gina de facturaci\u00f3n de Stripe, donde puede actualizar su tarjeta, ver sus facturas o cancelar.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cancelar<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para cancelar, seleccione Gestionar suscripci\u00f3n en Mi cuenta. No se le volver\u00e1 a cobrar y su acceso continuar\u00e1 hasta el final del periodo que ya ha pagado.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Si un pago falla<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si un pago de renovaci\u00f3n falla, su suscripci\u00f3n permanecer\u00e1 activa durante 7 d\u00edas mientras lo soluciona. Mi cuenta muestra dos botones: seleccione Actualizar m\u00e9todo de pago para cambiar su tarjeta en Stripe, luego regrese a Mi cuenta y seleccione Reintentar pago. Si el pago no se ha procesado despu\u00e9s de 7 d\u00edas, el acceso de miembro se pausar\u00e1 hasta que se realice el pago.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Las suscripciones incluyen una garant\u00eda de devoluci\u00f3n de dinero de 30 d\u00edas. Nuestra <a href=\"https:\/\/christianpure.com\/es\/refund_returns\/\">Pol\u00edtica de reembolsos y devoluciones<\/a> explica c\u00f3mo funcionan los reembolsos, y puede solicitar uno a trav\u00e9s de nuestro formulario de contacto.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Beneficios para miembros<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Su suscripci\u00f3n le permite leer sin anuncios mientras ha iniciado sesi\u00f3n y obtener un c\u00f3digo personal de 10% de descuento en la <a href=\"https:\/\/christian-pure.myshopify.com\/\">tienda Christian Pure<\/a>. El c\u00f3digo aparece en Mi cuenta, funciona mientras su suscripci\u00f3n est\u00e9 activa y no se puede combinar con otros c\u00f3digos de descuento. Los miembros tambi\u00e9n se unen al C\u00edrculo de Bienvenida en <a href=\"\/es\/community\/\">nuestra comunidad<\/a> y pueden realizar el curso <a href=\"https:\/\/christianpure.com\/es\/courses\/christianity-what-christians-have-believed\/\">Cristianismo: Lo que los cristianos han cre\u00eddo durante 2000 a\u00f1os<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cont\u00e1ctanos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Env\u00edenos un mensaje a trav\u00e9s de nuestro <a href=\"https:\/\/christianpure.com\/es\/contact\/\">formulario de contacto<\/a> desde la direcci\u00f3n de correo electr\u00f3nico de su cuenta. Para preguntas sobre facturaci\u00f3n, incluya la fecha y el importe del cargo. Por favor, nunca env\u00ede su n\u00famero de tarjeta.<\/p>","protected":false},"excerpt":{"rendered":"<p>You can handle most membership tasks yourself in My Account. If your question is not answered here, send us a message through our contact form from the email address on your account. Signing in Sign in on our sign-in page with the email address you used when you joined. When you become a member, we [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"standard-page","meta":{"_acf_changed":false,"_wp_convertkit_post_meta":{"form":"-1","landing_page":"0","tag":"0","restrict_content":"0"},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-95259","page","type-page","status-publish","hentry"],"mb":[],"acf":[],"jetpack-related-posts":[{"id":102796,"url":"https:\/\/christianpure.com\/es\/continue-reading\/","url_meta":{"origin":95259,"position":0},"title":"Continue reading","author":"Christian Pure Team","date":"agosto 28, 2026","format":false,"excerpt":"You have read all 5 free articles for this month. Continue reading Christian Pure. You were in the middle of your reading when your free articles ran out. Membership opens every article on Christian Pure \u2014 without ads, cancel anytime. 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