{"id":95259,"date":"2026-07-13T01:27:27","date_gmt":"2026-07-13T01:27:27","guid":{"rendered":"https:\/\/christianpure.com\/support\/"},"modified":"2026-09-21T10:34:12","modified_gmt":"2026-09-21T10:34:12","slug":"support","status":"publish","type":"page","link":"https:\/\/christianpure.com\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

Vous pouvez g\u00e9rer la plupart des t\u00e2ches li\u00e9es \u00e0 votre adh\u00e9sion vous-m\u00eame dans Mon compte<\/a>. Si votre question ne trouve pas de r\u00e9ponse ici, envoyez-nous un message via notre formulaire de contact<\/a> depuis l'adresse e-mail associ\u00e9e \u00e0 votre compte.<\/p>\n\n\n\n

Connexion<\/h2>\n\n\n\n

Connectez-vous sur notre page de connexion<\/a> avec l'adresse e-mail que vous avez utilis\u00e9e lors de votre inscription. Lorsque vous devenez membre, nous vous envoyons par e-mail un lien pour cr\u00e9er votre mot de passe. Si vous ne trouvez pas cet e-mail, v\u00e9rifiez votre dossier de courrier ind\u00e9sirable ou s\u00e9lectionnez \u00ab Mot de passe oubli\u00e9 ? \u00bb<\/a> sur la page de connexion pour obtenir un nouveau lien.<\/p>\n\n\n\n

Les membres connect\u00e9s ne voient pas de publicit\u00e9s. Si vous voyez des publicit\u00e9s, v\u00e9rifiez que vous \u00eates bien connect\u00e9 sur ce navigateur ou cet appareil.<\/p>\n\n\n\n

G\u00e9rer votre adh\u00e9sion<\/h2>\n\n\n\n

Mon compte affiche votre statut d'adh\u00e9sion, la date jusqu'\u00e0 laquelle votre acc\u00e8s est valide, votre historique de paiement et votre code de r\u00e9duction membre. S\u00e9lectionnez G\u00e9rer l'adh\u00e9sion pour ouvrir la page de facturation de Stripe, o\u00f9 vous pouvez mettre \u00e0 jour votre carte, consulter vos factures ou annuler.<\/p>\n\n\n\n

Annulation<\/h2>\n\n\n\n

Pour annuler, s\u00e9lectionnez G\u00e9rer l'adh\u00e9sion dans Mon compte. Vous ne serez plus factur\u00e9 et votre acc\u00e8s se poursuivra jusqu'\u00e0 la fin de la p\u00e9riode pour laquelle vous avez d\u00e9j\u00e0 pay\u00e9.<\/p>\n\n\n\n

En cas d'\u00e9chec de paiement<\/h2>\n\n\n\n

Si un paiement de renouvellement \u00e9choue, votre adh\u00e9sion reste active pendant 7 jours le temps que vous r\u00e9gularisiez la situation. Mon compte affiche deux boutons : s\u00e9lectionnez Mettre \u00e0 jour le mode de paiement pour changer votre carte dans Stripe, puis revenez sur Mon compte et s\u00e9lectionnez R\u00e9essayer le paiement. Si le paiement n'a pas \u00e9t\u00e9 effectu\u00e9 apr\u00e8s 7 jours, l'acc\u00e8s membre est suspendu jusqu'\u00e0 ce que le paiement soit r\u00e9alis\u00e9.<\/p>\n\n\n\n

Remboursements<\/h2>\n\n\n\n

Les adh\u00e9sions b\u00e9n\u00e9ficient d'une garantie satisfait ou rembours\u00e9 de 30 jours. Notre Politique de remboursement et de retour<\/a> explique comment fonctionnent les remboursements, et vous pouvez en demander un via notre formulaire de contact.<\/p>\n\n\n\n

Avantages membres<\/h2>\n\n\n\n

Votre adh\u00e9sion vous permet de lire sans publicit\u00e9 lorsque vous \u00eates connect\u00e9 et vous donne droit \u00e0 un code personnel de 10% de r\u00e9duction dans la boutique Christian Pure<\/a>. Le code appara\u00eet dans Mon compte, fonctionne tant que votre adh\u00e9sion est active et ne peut pas \u00eatre cumul\u00e9 avec d'autres codes de r\u00e9duction. Les membres rejoignent \u00e9galement le Cercle de bienvenue dans notre communaut\u00e9<\/a> et peuvent suivre le cours Christianisme : Ce que les chr\u00e9tiens croient depuis 2 000 ans<\/a>.<\/p>\n\n\n\n

Contactez-nous<\/h2>\n\n\n\n

Envoyez-nous un message via notre formulaire de contact<\/a> depuis l'adresse e-mail associ\u00e9e \u00e0 votre compte. Pour toute question relative \u00e0 la facturation, indiquez la date et le montant du pr\u00e9l\u00e8vement. Veuillez ne jamais envoyer votre num\u00e9ro de carte.<\/p>","protected":false},"excerpt":{"rendered":"

You can handle most membership tasks yourself in My Account. If your question is not answered here, send us a message through our contact form from the email address on your account. Signing in Sign in on our sign-in page with the email address you used when you joined. When you become a member, we […]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"standard-page","meta":{"_acf_changed":false,"_wp_convertkit_post_meta":{"form":"-1","landing_page":"0","tag":"0","restrict_content":"0"},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-95259","page","type-page","status-publish","hentry"],"mb":[],"acf":[],"jetpack-related-posts":[{"id":102796,"url":"https:\/\/christianpure.com\/fr\/continue-reading\/","url_meta":{"origin":95259,"position":0},"title":"Continue reading","author":"Christian Pure Team","date":"ao\u00fbt 28, 2026","format":false,"excerpt":"You have read all 5 free articles for this month. Continue reading Christian Pure. 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We do not sell your personal information for money. Our advertising partner, Mediavine, does share information for interest-based ads,\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"mfb_acf":[],"mfb_rest_fields":["title","wpcom_performance_report_url","jetpack-related-posts","jetpack_sharing_enabled"],"_links":{"self":[{"href":"https:\/\/christianpure.com\/fr\/wp-json\/wp\/v2\/pages\/95259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/christianpure.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/christianpure.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/christianpure.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/christianpure.com\/fr\/wp-json\/wp\/v2\/comments?post=95259"}],"version-history":[{"count":0,"href":"https:\/\/christianpure.com\/fr\/wp-json\/wp\/v2\/pages\/95259\/revisions"}],"wp:attachment":[{"href":"https:\/\/christianpure.com\/fr\/wp-json\/wp\/v2\/media?parent=95259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}