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概要
- 人間関係において良い聞き手であることは、パートナーとの効果的なコミュニケーションに不可欠です。
- 傾聴（アクティブ・リスニング）は、良い聞き手になるための鍵です。これには、パートナーと完全に向き合い、その言葉に注意を払い、適切に応答することが含まれます。
- 聞くスキルを向上させるには、パートナーに全神経を集中させ、アイコンタクトを保ち、心を開いて判断を下さないようにしましょう。
- パートナーの視点や感情を理解しようと努め、サポートと肯定を示すことで、共感を実践しましょう。
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